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  • Communicating Clearly

  • Overview: Communications is still one of the biggest obstacles in the workplace even today. Emails dominate communications with face-to-face is still very important and has become the most problematic. There are a plethora of communications courses developed every year in Post-secondary Institutions in Canada. This seminar taught by Patrick Martens of Alberta Fire and Flood will cover the many aspects of communicating clearly in the workplace. Learning Outcomes: 1. Communications Obstacles in the Workplace 2. Communication Messages 3. Communication Elements 4. What are the Barriers to Effective Communications 5. Effective Listening 6. Assessing your Listening Skills

    Continuing Education Credits – ID #43188

    1) Alberta Insurance Council 2.00 hours General & Adjuster Certificate
    2) General Insurance Council of Manitoba 2.00 hours
    3) General Insurance Council of Saskatchewan 2.00 hours Technical