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  • Negotiation 101 – A Primer

    • Why do we negotiate?
    • Various Theories
    • 3 types of Games
    • 3 Biases
    • Setting the tone, changing the game
    • The importance of Asking the right questions
    • The importance of doing the right listening
    • Getting to Win Win

    Continuing Education Credits – ID #38593

    1) Alberta Insurance Council 3.75 hours General, Adjuster, Life, Accident and Sickness Certificate
    2) General Insurance Council of Manitoba 7.5 hours
    3) General Insurance Council of Saskatchewan 7.5 hours Technical

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