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  • Seminar Series: Alternative Dispute Resolution (ADR) / Level 2 – Fair But Firm

  • Course Description

    This seminar provides participants with an advanced study of the various forms of Alternative Dispute Resolution (ADR) and illustrates how they integrate with and influence the successful settlement of bodily injury claims. Information and exercises, including case studies with a mediation coordinator, will help improve the participants understanding of the role of ADR in claims file administration and litigation management.

    Topics include ADR v. Litigation – Pros and Cons, Interest Based Negotiation Part 2, More Effective Litigation Management and current issues and legal trends that affect the settlement of bodily injury claims.

    This seminar consists of six (6) sections of material delivered in a one (1) day period.

    Seminar Outline

    Section 1 ADR Methods 90 minutes
    Section 2 ADR v. Litigation – the Pros and Cons 30 minutes
    Section 3 Interest Based Negotiation Part 2 – Getting Past No 90 minutes
    Section 4 More Effective Litigation Management 90 minutes
    Section 5 Case Studies (Group Activity – Coordinated Mediation) 120 minutes
    Section 6 Current Issues and Legal Trends Affecting ADR 30 minutes


    Continuing Education Credits – ID #2520

    1) Alberta Insurance Council 7.5 hours Adjusters, General Certificates
    2) General Insurance Council of Manitoba 7.5 hours
    3) General Insurance Council of Saskatchewan 0 hours Technical