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  • Seminar Series: Alternative Dispute Resolution (ADR) – The Soft Touch

  • Course Description

    This seminar introduces participants to the various forms of Alternative Dispute Resolution (ADR) and illustrates how they integrate with and influence the successful settlement of bodily injury claims. Information and exercises, including a case study with a mediation coordinator, will help improve the participants understanding of the role of ADR in claims file administration and litigation management.

    Topics include ADR v. Litigation – Pros and Cons, Interest Based Negotiation, Effective Litigation Management and current issues and legal trends that affect the settlement of bodily injury claims.

    This seminar consists of six (6) sections of material delivered in a one (1) day period:

    Seminar Outline

    Section 1 Introduction to ADR Methods 60 minutes
    Section 2 ADR v. Litigation – the Pros and Cons 30 minutes
    Section 3 Interest Based Negotiation -Getting to Yes 90 minutes
    Section 4 Effective Litigation Management 90 minutes
    Section 5 Case Studies (Group Activity – Coordinated Mediation) 120 minutes
    Section 6 Current Issues and Legal Trends Affecting ADR 60 minutes


    Continuing Education Credits – ID# 656

    1) Alberta Insurance Council 7.5 hours Adjusters, General Certificates
    2) General Insurance Council of Manitoba 7.5 hours
    3) General Insurance Council of Saskatchewan 0 hours Technical