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  • Seminar Series: Automobile Claims Investigation

  • Course Description

    This seminar introduces participants to, and develops their knowledge of, proper handling of automobile insurance claims with a specific focus on first and third party claim settlement.

    Information and exercises will improve the participants understanding of the importance of consistency in creating and managing case files, and the use of various resources in investigating automobile insurance claims.

    The case study allows participants to develop their skills in creating a properly constructed and documented file and facing the challenges of settling first and third party automobile insurance claims in respect to the interpretation of policy coverages.

    This seminar consists of eight (8) sections of material delivered in one (1) day.

    Seminar Outline

    Section 1 The Investigation Checklist 45 minutes
    Section 2 File Documentationand Structure 45 minutes
    Section 3 Aids to Adjustment 30 minutes
    Section 4 Settlement – First Party Claims 90 minutes
    Section 5 Settlement – Third Party Claims 90 minutes
    Section 6 Policy Coverages – Challenges 60 minutes
    Section 7 Salvage and Subrogation Issues 30 minutes
    Section 8 Case Study 60 minutes


    Continuing Education Credits – ID #3535

    1) Alberta Insurance Council 7.5 hours Adjusters, General Certificates
    2) General Insurance Council of Manitoba 7.5 hours
    3) General Insurance Council of Saskatchewan 0 hours Technical